We accept returns of all new, unused jewelry within 14 days of purchase. Items must be returned with original packaging in perfect condition. Items returned without original pouches, or jewelry boxes will be charged a restocking fee. Items purchased through promotions are subject to promotion rules and regulations, and are usually non-refundable. We are only able to accept returns for pieces purchased through our website. Customized or custom made items are none returnable.

To process a return, please contact our customer service department at (877) 384-7424. or by email at


Items may be exchanged within 14 days of receipt. To exchange an item please contact us at (877) 384-7424. or by email at Exchanges are subject to additional shipping fees.